F.A.Q
The top number one question is "Can I pay in EUR/USD/GBP?"
Indeed, you may, we accept them no problem, see the price list page for the amount you should pay BUT we will give you change in CZK at a fair rate AND we will only accept smaller notes
When do I pay?
Please pay in cash at the end of each trip. At the moment we are no longer taking cards
Can I pay by card?
At the moment you can only pay by card in advance. On the day please pay in CZK, EUR USD or GBP
What if my flight is delayed
We track your flight on the Internet and by WAP, so we are aware if you will be arriving late. Whether you are 1 hour late or 6 hours late, we will have a driver for you at the airport.
Is there is an additional charge if my flight is late?
No, unlike some companies we do not charge waiting time. Of course if your flight gets in at 0300 feel free to give your driver a BIG tip!
Are your prices per person or per vehicle.
Per vehicle.
Do you pick people up at Airbnbs?
Sure, we will pick you up or take you to a flat, your office a restaurant - wherever you want.
Do you provide child seats?
Indeed we do, for free. Please let us know the weight and age of the child when you book
Are your vehicles non-smoking? Air conditioned?
All of our cars are non-smoking and are air-conditioned.
Also, they meet all the safety requirements of the Czech Ministry of Transportation. Our Transportation License number is 70775613
Also, they meet all the safety requirements of the Czech Ministry of Transportation. Our Transportation License number is 70775613
What kind of cars do you have?
VW transporters, Skodas, Mecedes - Benz and Ford
Why don't you have pictures of your cars on your website?
Actually there are a fair few, look around
What are your hours of operation?
We operate 24 hours a day, 7 days a week, 365 days a year - including holidays. BUT we only accept a limited amount of arrivals after 22.00...
Do you provide just one way departures?
Sure, just see the booking form
When will the driver come to the airport
The booking for said it - if you have carry on, 20 minutes after landing if you have bags we use the Prague airport app and this tells us when the baggage carousel starts and then we come in.
Do we share the ride?
No, this is a private vehicle just for you - door to door
Is that really you and Ringo Starr?
Yes, it is. I was his driver when he was here in concert. I actually drove him to the John Lennon Wall.
That is also me with Mrs Bush too :-)
That is also me with Mrs Bush too :-)
Can I bring my Pet with me
Yes, we’re happy to accommodate your animal companion! Please let us know in advance if you will be traveling with pets, including service and emotional support animals, so we can ensure there will be enough space for you, your pet, and your luggage in the vehicle. If you don’t inform us in advance, we can’t guarantee that your driver will be able to accommodate you or offer any refund. On long trips, if it is ok with clients I like to take my Yorkie :-)
How long does the transfer take?
Usually 30 minutes but there might be traffic etc.
Can I have a discount?
We survived COVID, barely. Now we are trying to get through the highest inflation we have ever seen. If you ask for a discount I will not even process your booking. There are cheaper companies or take the bus, it is really cheap.
Although on longer trips we might if you catch me on a good day.